MS Helpline

MS on your mind? Freephone: 0808 800 8000

Our MS Helpline gives emotional support and information to anyone living with MS. We’re here Monday to Friday, 9am to 7pm except bank holidays.

It’s free to call from landlines and mobiles within the UK. What you tell us is confidential and when you call us, it won’t show on your phone bill.

You can send us a direct private message on Facebook messenger between 9am and 5pm Monday to Friday. We also have a confidential email service: So drop us a line and we’ll get back to you within five working days.

MS Helpline closure over Easter

Our MS Helpline will close at 7pm on Thursday 9 April for the Easter Bank holiday. We'll re-open on Tuesday 14 April at 9am

If you need to speak to someone about a medical matter and you live in England or Scotland, you can call the NHS on 111. For Wales, you can dial 0845 4647, and for Northern Ireland you can contact your GP surgery directly.

You can also visit our coronavirus page for information on COVID-19 and MS.

For emotional support you can contact the Samaritans 24 hours a day, seven days a week. Their telephone number is 116 123, or you can email them at

How we can help if...

Make a donation

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    Our minimum donation is £2, please enter a different amount.

£10could help us support someone calling our MS Helpline

£20could pay for one hour of research to help us understand and manage MS fatigue

£30could help run the MS Forum, giving over 27,000 people a place to come together as a community

Every penny you give us really does help us stop MS.

  • Please enter an amount

    Our minimum donation is £2, please enter a different amount.

£10a month could help stock our research labs with essential supplies

£20a month for a year could help fund a short break for someone with MS

£30a month could help train an MS Helpline volunteer to support hundreds of people with MS

Your regular donation means we can keep funding world class MS research with confidence. Together we will stop MS.

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